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Ford and the UAW are leaders in developing
a broad range of approaches to worker involvement and labor-management
cooperation. These efforts, which have expanded and deepened
over the years, have helped transform the Company in many
ways. They have helped Ford plants gain recognition for being
among the most productive in the world, and they have contributed
to increased market share, improved economic performance,
and enhanced employee development and work satisfaction.
The
Ford and UAW joint initiatives are national and local. At
both levels, they address matters of common concern in areas
such as product quality, education and development, employee
involvement, team structures, work technical skills redesign,
health and safety, ergonomics, employee assistance, apprenticeship,
and labor-management studies.
Job
security protections, wide information sharing, and profit
sharing are all important building blocks for this structure
of workplace cooperation.
A
negotiated central fund and local training funds support these
joint endeavors. Administrative direction is furnished by
the first National Training Center ever negotiated in the
United States, plus a network of national and local committees
that extends to all 68 Ford-UAW locations in the U.S.
Each
workplace program has a purpose, structure, and focus of its
own. Some have large programs within programs. For example,
there are more than 21 individual programs in education and
development and technical skills training.1
The
UAW-Ford experience has demonstrated two especially significant
lessons about joint programs. The first is that leadership,
trust, and funding are the critical ingredients - not structure.
The second is that an evolutionary approach, progressing from
fairly simple applications to those that are more comprehensive
and integrated, is important to create and to sustain large-scale
transformation.
On
a national basis, it is more instructive to look at UAW-Ford
workplace cooperation efforts that have been crafted over
time from a historical perspective than it is to describe
the discrete programs which today constitute this joint initiative.
Every group's culture, customs, and orientation to change
are different, and Ford and the UAW afford individual locations
considerable latitude on how they shape and run their local
programs around national principles and support. Our belief
is that dynamic local processes can only emanate from full
participation, empowerment, and ownership of the local parties.
1979-1982
In
the late 1970s, the parties explored Employee Involvement
(EI) as a way to enlist worker commitment and effort. The
objective was to improve product quality and plant operations,
as well as to enhance employees' satisfaction with their jobs
and with the business. EI was formally adopted in 1979 as
a voluntary process. It quickly proved its value in a severe
economic downturn which precipitated one of the Company's
deepest financial crises and reduced the work force by almost
one-half.
1982-1984
In
part because of the trust built during this early experience
in working together, Ford and the UAW were able to conclude
an early collective bargaining agreement in 1982 that recognized
the Company's financial needs, maintained wages at current
levels, and introduced a number of new features to the parties'
relationship. Among the innovations were: profit sharing,
several job security protections, a joint education and development
program funded by five cents per hour, and a mutual growth
forum concept designed to share business information and performance.
During
this period, six displaced workers' regional centers were
established in four states where Ford workers were being laid
off. (Later, another six were added.) In 1988, the UAW-Ford
Lima, Ohio, Reemployment Assistance Center received a Presidential
Award for its outstanding program.
Also
during this period, a prepaid tuition plan was adopted for
active workers, including a personal development feature.
1984-1987
This
period witnessed a broad expansion of the local worker participation
programs. Nationally, there were five new thrusts: health
and safety, employee assistance, labor-management studies,
child care referral, and local training funds. Job security
was enhanced, and a new emphasis was placed on operational
effectiveness. The parties stressed leadership training at
both national and local levels.
1987-1993
This
period saw dramatic improvements in quality, efficiency, and
Company profitability. Ford produced several vehicle-of-the-year
models. Profit sharing resulted in substantial amounts of
additional earnings for workers. There were additions to all
the joint programs; significant new funding was provided;
a new joint quality program was created; and additional job
security protection was negotiated.
The
principles of employee involvement began to spread to various
kinds of additional plant efforts, including preventative
maintenance, ergonomics, vendor and dealer relations, project
management, team arrangements, and wholly new business team
structures.
In
September 1990, the U.S. Department of Labor recognized the
UAW-Ford National Education, Development and Training Center
for its exemplary program with its Labor Investing for Tomorrow
(LIFT) Award. The Secretary of Labor made the presentation
in Washington, D.C.
Steel
and communications companies, among others, fashioned joint
approaches in the light of the UAW-Ford efforts.
Toward
the end of the period, an economic recession again hurt Ford
profitability. The impact would have been greater without
the help of the worker participation and labor-management
cooperation efforts. The rebound was faster.
1993-1996
This
period saw a reaffirmation of the parties' commitment to jointly
sponsored programs. These efforts reinforce and improve the
welfare and long-term job security of employees represented
by the UAW and concurrently improve Ford's competitiveness.
Employee
Involvement became the cornerstone of the partnership between
UAW-represented Ford employees and the Company. Expanded training
initiatives -- including enhanced professional training for
Employee Resource Coordinators (ERCs) and a Change Process
Workshop for ERCs, plant management, local union representatives,
group leaders and any interested workers -- were created to
support the EI process and further the goal of greater employee
involvement.
The
UAW-Ford Technical Skills Program was created and expanded
to provide skills needed to ensure that the UAW-represented
Ford employees are fully competent to function in the restructured,
high performing workplaces of today and beyond.
The
Employee Support Services Program piloted an Elder Care Consultation
and Referral Program, to provide help to UAW-represented Ford
employees charged with the care of elder relatives.
1996-1999
During
this period, the UAW and Ford were committed to strengthening
the sup-port for employees at home and in the workplace. The
National Programs expanded and refined training and education
programs, promoted awareness of health and safety issues,
encouraged proactive employee involvement in quality concerns,
health and safety, ergonomics and customer satisfaction, and
worked to identify and embrace the many and diverse needs
of all UAW-represented Ford employees, retirees and their
families.
The
Technical Skills Program helped fund the construction of UAW-Ford
Learning Centers at many locations, and facilities were able
to expand their training and education possibilities.
A
UAW-Ford University was established and launched under the
Education, Training and Development Program. A host of other
new programs were also successfully launched. Among them were
the UAW-Ford Scholarship Program for Dependent Children, the
Retiree Tuition Assistance Plan, the Lifestyle Management
Program: Planning Your Future, an Automotive Industries Studies
Program and a Collective Bargaining Agreement Training program.
Under
the Health and Safety Program, plant safety-process-review
boards were established, local ergonomic committees worked
to proactively improve the work place, and training programs,
such as Hazardous Materials and Working at Heights, were redesigned
and successfully administered.
The
UAW-Ford "Best-in-Class" Quality Program established
new certification training for quality representatives, established
a company-wide review process of quality concerns, and made
great advances in quality awareness and facilitating employee
teamwork in improving quality.
In the Employee Involvement program, ERCs continued core training,
the New Employee Orientation program was refined and expanded,
and new training programs continued to encourage the participation
of everyone in the daily activities of the plants.
The Employee Support Services Program developed professional
certification training for its representatives, established
the Elder Care Consultation and Referral Program, and supported
the refinement of the Behavioral Emergency/Critical Incident
Stress Debriefing Program in the local facilities. The joint
efforts during the Rouge Powerhouse tragedy of 1999 demonstrated
the power of the BE/CISD program, as well as demonstrated
the commitment of everyone touched by the tragedy, including
employees, families and communities.
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